Shipping Policy

Thank you for shopping at Seven Lucky Gifts. This page explains how orders are processed and shipped.

Order Processing Time

Orders are typically processed and dispatched within 3–5 business days after payment is confirmed. Business days generally exclude weekends and public holidays.

During peak periods (holiday sales, promotional events, or high-volume seasons), processing may take a little longer. We will email you if there is an unexpected delay with your order.

Estimated Delivery Time

Delivery times vary depending on the product, your location, and the shipping method available at checkout. As a general estimate, most orders arrive within 7–15 business days after dispatch, though this can vary by product and destination.

Customized, personalized, or made-to-order items may require additional processing time before they ship, and estimated delivery may be longer than standard items.

Please note that these are estimates only and are not guaranteed delivery dates. Actual delivery times may be affected by customs processing, local postal service delays, holidays, weather conditions, and other factors outside our control.

Tracking Information

Once your order is dispatched, you will receive a shipping confirmation email with your tracking number. You can use this tracking number to follow your package's journey.

If you have not received tracking information within the processing time frame above, or if your tracking link is not updating, please contact us and we will help look into it.

Shipping Destinations

We currently ship to most countries worldwide. Shipping rates and delivery options are calculated at checkout based on your address and the items in your order.

Please make sure your shipping address is correct at the time of purchase. We are unable to redirect or change the address after an order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or brokerage fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

Customs processing times can also affect the estimated delivery window. We recommend checking your local customs website for more information on potential fees or restrictions.

Address Issues

If you realize you entered an incorrect or incomplete address after placing your order, please contact us as soon as possible. We will do our best to update the address before the order is dispatched, but we cannot guarantee changes once the package has been shipped.

Packages returned to us due to an incorrect address provided by the customer may require additional shipping fees to resend.